Support

Support is available to our customers Monday through Friday: 8am to 5pm (CST). On Saturdays, Sundays and our observed holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.

After-hours/emergency support services are available for network service clients.

Support via Phone & Email

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Internet & Hosting Support
920.884.1488 / 800.261.0040 x1175
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Networking Support
920.884.1500
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Website Support
920.884.1496
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engage CMS Support
866.696.7483
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Billing Support
920.430.1117 x1750
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Network Client Emergency
920.884.1481
Contact us for pricing/details

Holiday Closure Dates

Our office, Internet, and IT support desk will be closed as indicated.

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01 / 01 / 2014
Wednesday

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05 / 26 / 2014
Monday

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07 / 04 / 2014
Friday

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09 / 01 / 2014
Monday

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11 / 27 / 2014
Thursday

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11 / 28 / 2014
Friday

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12 / 24 / 2014 Noon
Tuesday

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12 / 25 / 2014
Wednesday

However, our experts are standing by and ready to address your support issues during these times. If you need us, we'll be there. Outside our normal business hours, you can call our main line at 920.430.1117 and access our After-Hours/Emergency support and rate information.

"Infinity is always willing to customize a project for our organization. The answer is always 'we will make this work within your budget and timeframe.' That's a partnership I can rely on."
- New North, Inc.

"Infinity was fantastic... this wasn't the only project on my plate so there would be delays on my end... when I was ready to work on it they dropped everything to help me get it done."
- Alliance Insurance Centers, LLC

"We are happy to have Infinity's IT support to help solve the little ongoing hardware/software problems as old equipment needs to be replaced, and new software needs to be installed."
- NEWCAP, Inc.

Just some of the companies we've helped...